Founder
I'm a UX designer based in Durham, NC, with a career spanning telecom startups, fintech, and accounting software. Design, technology, and human behavior have been my three constants, which is why UX has always fit, and why I'm building Mend: a worker-first, AI-powered mediation tool built to keep workers' best interests at the center of every interaction.
Mend applies the same research-first approach I bring to every project to workplace conflict: the moment after a conflict with a coworker, when you need to figure out what to do next and don't have anyone unbiased to ask.
Mend is something I wish I had when I first started my career.
Designed an agentic AI automation that drove 128% of a two-quarter retention goal; led churn-reduction initiatives on the company's 2nd-highest margin product.
Sole designer on Fidelity's HSA auto-investing concept for first-time investors; won department-wide buy-in on the framework.
Led the UX team for 6+ years on apps and services used daily by hundreds of thousands of people.
Owned UX/UI and front-end for an email-marketing product; digital strategy and conversion-optimized design for clients including AOL and The Wall Street Journal.
Taking Mend from a working prototype to a validated product, then a funded company.